Road safety and congestion free traffic is a multi-dimensional issue that requires a collaborative approach among various agencies and the community.
For Road Engineering issues a 12 hours call center to all aspect of road safety is running on toll free number 1800-180-6695 to received complaints regarding Road repairs prone to accidents, potholes, open drain crossings and manholes. Shortly the complaints regarding railings, overgrown trees, localized damage to footpaths, damaged signage’s, hanging wires, poles and stay wires etc would be commenced.
This unified Call Center will serve as a platform for the general public to report on road safety related issues so that necessary actions are taken within stipulated time. Prompt response to information and redressal of complaints will help reduce traffic congestion and improve road safety.
Apart from this call center the advance facility to register complaint through online along with location photograph mechanism is available on this portal. If the complainant captures the image with GPS enabled device such as Smartphone, Mobile Devices, Camera etc., in which the coordinate (Latitude & Longitude) is embedded the portal captures the coordinates and show the spot on Google Map where work is to be executed.
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